#Bomgar jump client mac will not install install#
#Bomgar jump client mac will not install password#

Hostname of the site from which you downloaded theДЄt the prompt, enter your username and password.ДЄlternatively, if your administrator has configured a Kerberos Note: By default, in Windows, you can access theД¬onsole from Start Menu > All Programs > Bomgar > Representative console from its directory location as defined Note: If you choose Run Representative Console Now during installation, a login prompt will appear on your screen.Д¬ONTACT BOMGAR | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA) BOMGAR.COM 5ДЄfter installing the Bomgar representative console, launch the After installing the representative console, youД¬an choose Run Representative Console Now and/or Run at Startup.

#Bomgar jump client mac will not install install#

When the installation wizard appears, follow the instructions to install the software. Open link that appears after downloading a file from some browsers. Note: On a Linux system, you must save the file to your computer and then open it from its downloaded location. The option will default to the appropriate

#Bomgar jump client mac will not install password#

You may be prompted to change your password the first time you log in.ДЇrom the My Account page, download and install the Bomgar representative console. In any web browser, go to the URL of your Bomgar Appliance followed by /login and enter the username and password set by yourДЄdministrator. Should you need any assistance, please contact Bomgar Technical Support at .Д¬ONTACT BOMGAR | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA) BOMGAR.COM 4 Once Bomgar is properly installed, you can begin supporting customers The Bomgar Appliance Hardware Installation Guide. Use this guide only after an administrator has performed the initial setup and configuration of the Bomgar Appliance as detailed in Bomgar Remote Support enables you to support your customers remotely by connecting to them through the Bomgar This guide is designed to help you install the Bomgar representative console onto your computer and understand the features of Introduction to the Representative Console Troubleshoot Bomgar Representative Console Connections 85Дisclaimers, Licensing Restrictions and Tech Support 86Д¬ONTACT BOMGAR | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA) BOMGAR.COM 3 Presentation Attendee Client: Join a Presentation 82 Restricted Customer Interaction: Privacy Screen, Disable Remote Input 77ДЄutomatic Log On Credentials: Reboot and Reconnect 78Д«omgar Button: Quickly Request Support 80 What Your Customer Sees: The Bomgar Customer Client 71Д¬ustomer Client: Support Session Interface 73ДЄpplication Sharing: Limit What the Representative Can See 76

Invite an External Representative to Join a Session 65 Use Extended Availability to Stay Accessible when Not Logged In 63 Share a Session with Other Representatives 62 Share your Screen with Another Representative 59ДЄccept an Access Request to Offer Elevation Help 61 Give a Presentation to Remote Attendees 54 BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation other trademarks shown are the property of their respective owners.

View Multiple Monitors on the Remote System 42ДЇile Transfer to and from the Remote System 44Д¬ONTACT BOMGAR | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA) BOMGAR.COM 2 Use Annotations to Draw on the Remote Screen 40 Screen Share with the Remote Customer for View and Control 37 Use Jump Clients to Access Unattended Computers 27Д¬hat with the Customer During a Session 35 Use a Jumpoint for Unattended Access to Computers on a Remote Network 19

Generate an Apple iOS Profile Access Key 17 Generate a Session Key to Start a Support Session 13 Introduction to the Representative Console 4Д¬hange Settings and Preferences in the Representative Console 9 BOMGAR REMOTE SUPPORT REPRESENTATIVE GUIDE 15.2